Pulling together for growth
Xchanging are working with a&o to extend their scope and service capability to the desktop.
Xchanging is one of the largest and fastest growing business processors. With a wide range of multinational customers in 42 countries and employing over 8,000 people, they are truly a global player.
Their strategy – aimed at accelerating growth and becoming the worldwide business processor of choice – is in three parts. To develop existing customer relationships in new geographies and service offerings. Add processing volumes to the functional and industry-specific platforms. And extend the scope and service capabilities of their processing capability. This last is where a&o’s expertise is so vital.’
We’re currently working with Xchanging to extend their capability right down to the desktop.
a&o already deliver such services to over 200 customers on behalf organisations such as Fujitsu, HP, Wincor Nixdorf, NCR, Microsoft and HCL and, depending on the customer’s requirements, our offering can vary from cost per incident, asset based or fully managed services.
In the UK we flex our engineering workforce to minimize white space and drive efficiencies, closing over 250,000 incidents per year. All a&o engineers are SC cleared, and some have even higher security clearance.
